Privacy Policy

1. Introduction

Crypto Tek AI ("we," "us," or "our") operates the website cryptotekai.com, the Telegram bot @CryptoTekAI_Bot, and the web application at web.cryptotekai.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Service immediately.

2. Information We Collect

2.1 Information Provided Through Telegram Authentication

When you authenticate via Telegram, we receive the following data shared by Telegram's login widget:

• Telegram user ID
• First name and last name (as set in Telegram)
• Username (if set in Telegram)
• Profile photo URL (if available)
• Language preference

2.2 Information Provided Through Email Registration

If you register via email, we collect:

• Full name
• Email address
• Password (stored in hashed and salted form only)

2.3 Exchange API Keys

For features such as the AI Position Advisor and portfolio analysis, you may optionally provide exchange API keys. These keys are:

• Encrypted with 256-bit AES encryption before storage
• Used exclusively to retrieve your portfolio and position data in read-only mode
• Never used to place orders, execute trades, or transfer funds on your behalf
• Deletable at any time by you through the application settings

2.4 Usage Data

We automatically collect certain technical information when you use the Service:

• Feature usage frequency and daily analysis counts
• Preferred language settings
• Subscription plan and payment status
• Watchlist configurations and alert preferences
• Device type and browser information for the web application

2.5 Information We Do NOT Collect

For clarity, Crypto Tek AI:

• Does NOT collect or store cryptocurrency wallet addresses or private keys
• Does NOT hold, manage, or have custody of any cryptocurrency or digital assets
• Does NOT process cryptocurrency deposits or withdrawals
• Does NOT track your personal financial transactions outside the scope of the Service

3. How We Use Your Information

We use the collected information solely for the following purposes:

• To provide, operate, and maintain the technical analysis tools and features of the Service
• To authenticate your identity and manage your account
• To manage your subscription plan and feature access limits
• To send notifications, alerts, and watchlist updates via Telegram or the web application
• To provide customer support and respond to inquiries
• To improve and optimize the Service based on aggregated, anonymized usage patterns
• To display the Service in your preferred language

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third parties. We may share information only in the following limited circumstances:

• Exchange API Communication: Your encrypted API keys are used exclusively to communicate with the cryptocurrency exchanges you have connected, solely to retrieve read-only portfolio and position data.
• Payment Processors: If you purchase a subscription, your payment information is processed directly by our third-party payment processor. We do not store your credit card or payment details.
• Legal Requirements: We may disclose your information if required by applicable law, regulation, legal process, or governmental request.

5. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit AES encryption for API keys at rest
• Secure password hashing with salt (bcrypt)
• HTTPS/TLS encryption for all data in transit
• Regular security audits and access controls

While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes).

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your account and personal data.
• Right to Restrict Processing: Request limitation of data processing under certain conditions.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw consent at any time by deleting your account or contacting us.

To exercise any of these rights, please contact us via Telegram at @CryptoTekAI_Bot or through the in-app support system.

8. Cookies and Local Storage

The web application uses browser local storage (not cookies) to store:

• Authentication tokens for session management
• Language preferences
• User interface preferences

This data is stored locally on your device and is not transmitted to third parties. You can clear this data at any time through your browser settings.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.

10. International Data Transfers

Your data may be processed and stored on servers located in different countries. By using the Service, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after any changes constitutes acceptance of the revised policy. We recommend reviewing this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through:

• Telegram Bot: @CryptoTekAI_Bot
• In-App Support: Available through the web application support system